FROM THE DRIVER ON-BOARDING & TAXILOG DESK
Mason Ringstad - Onboarding & Taxilog Co-ordinator
TaxiStart - Great progress is still being made with Taxistart, moving to an online process where applicants can essentially become a driver from home is a huge achievement. We are still working on tweaks and changes before we are fully satisfied, but things are progressing, and we are happy with how things are turning out.
ID Card Printer - In other news, the NSW Taxi Council is now printing Driver Authority cards in house. This has been a huge step and we could not be more excited to be further enhancing our ability to become a one stop shop for all things Taxi. The creativity this will bring to future events (Conference, AGM to name a few) will be great!
Onboarding - Onboarding is now being conducted through Taxistart. We are still working on the finer details, but we are happy that we are at a stage where an applicant can complete this process from the comfort of his/her own home. We also understand that some applicants may not be as tech savvy as others, so we are still offering face to face onboarding following strict social distancing and hygiene practices as per the NSW Health guidelines. It is great to see that with the eased restrictions, applicants are slowly resuming day to day duties, including looking for work, and applications for Taxi authorities has been slowly rising.
Training - Training has now moved to online Zoom meetings, this has been a massive success within our industry as this method of delivery allows the drivers to do the onboarding & training at a time that suits them. Delivery of training has been altered to allow for a more streamline session yet ensuring all important topics of the training are discussed extensively.
Some great things have been happening over the last few months at the Taxi Council and I look forward to keeping you all informed on the progress of the projects that I am currently working on.
Until then, stay safe and stay sanitized!