FROM THE OPERATIONS DESK
Richard Burnhill - Operations Manager
What a scary year so far! First bushfires then the Covid19 virus. These are terrible events that had a wide general effect and a specifically devastating effect on all aspects of the passenger transport industry.
It is heartening to see how the NSW taxi industry is adapting to the situation – looking outside the normal avenues of service for additional work which will, hopefully, be retained after conditions return to normal. The industry has also adopted extensive sanitising techniques to keep both themselves and their passengers safe.
The last major event that occurred in Sydney was the Gay and Lesbian Mardi Gras, which went extremely well, there was a secure rank in Driver Ave which worked well and was extremely busy for the full 8 hours of its operation.
Obviously, the Events scene has been dramatically impacted by the virus and lockdown conditions. While there have been rumours about when people will be permitted to attend large events nothing has been confirmed.
Complaints are still being received regarding drivers overcharging their passengers and refusing short fares. In times like this, we cannot afford to drive what few passengers there are away from taxis and into alternative transport options.
There have been changes made at the Airport, obviously International travel has been halted but there is still some domestic movement. The Airport has removed the access fee for the Domestic ranks to encourage more drivers to attend those ranks.
Did you know: A passenger with a Companion/Assistance Animal can choose to sit in whatever seat in the taxi that they want to? The passenger does NOT have to sit in the front.