Christine Tyrrell - Safety Management and Training Manager


With the NSW Taxi Council moving to an online process for On Boarding and Renewing drivers, we have also moved our training program online. Nick and myself very quickly learnt how to record our Driver Training and deliver this through Zoom, we also invited our member Networks to use the new online training process.

We developed new training courses throughout 2020:

  • New Driver Training (online version)

  • WATS Refresher Training

  • Driver Renewal Training

We had to put all face to face training on hold indefinitely towards the end of March, this included all of our WATS Training.

The NSW Taxi Council were able to start face to face WATS training again in August with Covid-19 safety measures in place.


WATS Metro Courses for 2020:

  • 4th and 5th February at BusNSW

  • 29th and 30th September at Kingsgrove RSL

WATS Train the Trainer for 2020:

  • 27th and 28th February in Coffs Harbour

  • 12th and 13th March in Dubbo

  • 27th and 28th August in Cessnock

  • 22nd and 23rd September in Sydney

  • 19th and 20th November in Lismore

We have conducted online New Driver Training via Zoom weekly since April 2020.

The Driver Renewal training commenced on 26th November 2020 and will run twice a week via Zoom on Tuesday evening and Thursday morning. The NSW Taxi Council is preparing for the Driver renewal training to be self-paced learning.

Upcoming Training dates

  • WATS Driver Training, Kingsgrove RSL          25th and 26th February 2021

  • WATS Train the Trainer Sydney                      25th and 26th March 2021

Safety Management System

2020 brought a raft of urgent Safety matters to the Taxi Industry with the Covid-19 Health Pandemic.

We have seen the introduction of sanitisation stations, sanitisation kits for drivers. It was a great achievement if you could get a supply of hand sanitiser in the early stages of the pandemic. Face masks became the new normal for drivers and passengers.

The NSW Taxi Council sent to financial members the Covid-19 policy to be implemented into the Service Providers Safety Management System.

We introduced a Safety Management System Sub Committee. The role of the Sub Committee will include a review on whether updates are needed and ways to see how we can enhance the Safety Management System.

The NSW Taxi Council worked closely with NSW Government to keep the Taxi Industry up to date with all relevant health advise to keep Drivers and passengers safe.

Members contact details

The NSW Taxi Council are constantly updating contact details for our valued members, can you please email ( or phone (02 8339 4644) with the following details:

Name, phone, email and plate number/s


Subscribe Form

(02) 8339 4644

11/85 Bourke Rd, Alexandria NSW 2015, Australia

  • Google Places
  • Facebook

©2020 by NSW Taxi Council. Proudly created with Wix and owned by the NSW Taxi Council