Christine Tyrrell - Safety Management and Training Manager

It has been three years since we commenced the Driver onboarding process and the ID cards are starting to expire. If your ID card is going to expire soon you can visit the NSW Taxi Council website and look at the information under the Driver Renewal section.


The NSW Taxi Council successfully ran a WATS Training session on 4th and 5th March 2021. It was held at Premier Cabs, with Covid-19 safety measures in place.

Thank you to the drivers who participated and the Management and staff of Premier Cabs.

Drivers who are renewing their NSW Taxi Council ID’s now have the option to attend a 2-hour training session through Zoom or to do self-paced training. Self-paced training is the preferred method of training for the renewing drivers with most choosing this option.

Self-paced training allows the driver to watch the training modules online through their Taxistart account at a time that suits. This means a driver can complete their application and training in one day and once their crime check results have returned we will print the new ID Card and send to the drivers primary network.

The NSW Taxi Council is conducting New Driver Training via Zoom weekly. New drivers will have to complete their assessment either at the NSW Taxi Council office when they pick up their ID card (if acquiring an ID card in Metro NSW) or with their chosen Regional Network. Updated versions of the New Driver assessment were sent out recently to all Safety Management System members.

Please note all NSW Taxi Council Training manuals and documents are subject to copyright.

Safety Management System

In Greater Sydney (including Wollongong, Central Coast and Blue Mountains), face mask use is strongly recommended for all point-to-point transport vehicles, including taxis.

The Point-to-Point Transport Commission have updated The Wheelchair Accessible Taxis and Hire Vehicle Driver and Driver Assessor Self-Assessment Guide (WAT Self-Assessment Guide) this will assist with determining wheelchair accessible taxi driver and driver assessor competencies. The guide has recently been updated and you are encouraged to download the new version and replace any existing printed copies, or copies saved in your computers, to ensure you and your drivers have access to the most up to date information.

Also, available in the Point-to-Point Commission’s Learning Centre is a new short video providing an overview of the WAT Self- Assessment Guide and how to use it to assist you in meeting your WAT driver and driver assessor safety obligations.

Please note Taxi Service Providers and drivers can contact the NSW Taxi Council for a copy of a crime check result (as long as it is within 3 months of application) for Safety Management System records.

Members contact details

The NSW Taxi Council are constantly updating contact details for our valued members, can you please email ( or phone (02 8339 4644) with the following details:

Name, phone, email and plate number/s.


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(02) 8339 4644

11/85 Bourke Rd, Alexandria NSW 2015, Australia

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