• NSW Taxi Council

The NSW Taxi Council and SmartMove Systems announce Strategic Partnership

Updated: Jun 18, 2021

The NSW Taxi Council and SmartMove Systems are pleased to announce they have entered into a strategic partnership. This partnership utilises the Taxi Council’s role as the recognised peak organisation for the NSW Taxi industry and a major contributor to the NSW public transport system as well as SmartMove’s world class technology as a global leader in Taxi technology and supplies, (including being the pioneers of mobile phone dispatching in Australia).

(From left to right – Adam Thornley - Business Development Manager, SmartMove Systems; Bill Cumpston – Managing Director, SmartMove Systems; Steve Nyveld – Chief Operations Officer, SmartMove Systems; Martin Rogers - CEO, NSW Taxi Council; Greg Kay - Head of Memberships & Partnerships (Government & Corporate), NSW Taxi Council; Jason Lawrie – CEO, SmartMove Systems; David Bigham - Chief Technology Officer, SmartMove Systems)


With technology playing an ever-increasing vital role in every aspect of Taxi and transport business, the NSW Taxi Council embraces the need to accelerate and continuously enhance the development of technology solutions to ensure the industry and its members remain on the competitive vanguard.


The NSW Taxi Council and SmartMove partnership brings together the long standing and valuable contribution of essential transport services, together with the deep understanding and development of world class technology for the processing, management, and distribution of booking and associated services to support NSW Taxi business owners through organisational change management and a successful industry transformation.


The NSW Taxi Council – SmartMove partnership is a powerful combination.


SmartMove’s understanding and development of their state of the art dispatching system which delivers the benefits of GPS positioning technology combined with the speed and coverage of mobile phone networks to provide a state-of-the-art computer dispatch solutions incorporating an advanced range of dispatch and tracking tools. SmartMove’s technology has been established in many leading Australian and New Zealand companies and includes advanced booking apps, call centre technology, smart dispatch algorithms and in-vehicle tablet and data terminal solutions.


(Visiting SmartMove's headquarters in Adelaide, South Australia)


“Partnering with SmartMove to deliver ongoing advanced technology solutions and services for our NSW Taxi operators will allow our members to consistently deliver the best possible customer experience whilst also providing maximum business operating efficiencies”, said Greg Kay, NSW Taxi Council Head of Partnerships. "Together, working in partnership, we will unlock the full potential of technology solutions and allow our industry members to progress on the best path for success in the new business technology landscape”.


In addition, SmartMove will become a key partner in the NSW Taxi Industry Ecosystem, a strong network of members and partners to provide proprietary access to tools, technologies and service delivery capabilities that will deliver state of the art solutions for NSW Taxi business owners and operators.

The NSW Taxi Industry has more than 200 authorised Taxi networks, over 5,000 Taxi operators and more than 30,000 authorised drivers. The opportunity to connect with SmartMove’s advanced next-gen technology and development expertise, represents a step-change opportunity in a very positive way, to ensure that the NSW Taxi industry will continue to meet the current and future needs of the transport market.


About the NSW Taxi Council

The NSW Taxi Council is the peak body for the NSW Taxi Industry. It represents Taxi networks, owners and operators, and it also advocates for better outcomes for NSW Taxi drivers. Therefore, the industry is the livelihood of over 40,000 people and their families.

The NSW Taxi Council represents members across Metropolitan Sydney, as well as Country and Regional NSW.

The NSW Taxi Industry is a major contributor to the state’s public transport system. It delivers over 130 million passenger journeys each year and it meets customer travel needs right across NSW. It functions as a door through door transport service that operates 24 hours a day 7 days a week.


The NSW Taxi Industry also provides services at times when other forms of public transport either significantly reduce service levels or cease operations altogether. Taxis are often the only form of public transport for some members of the community, and they provide essential transport services to some of the most disadvantaged people in the state. The NSW Taxi Industry was the first private transport provider to offer transport services for passengers travelling in a wheelchair. In fact, our history goes as far back as 1980 when the first wheelchair accessible Taxi was established.


About SmartMove Systems


SmartMove is a proudly Australian owned and operated Taxi dispatch solutions provider. The team have been delivering high quality and user friendly software and hardware solutions to government and private business since 1986 and were the pioneers of mobile phone dispatching in Australia.


SmartMove is a product of SmartMove Systems.


SmartMove is a state-of-the-art dispatching system which delivers the benefits of GPS positioning technology combined with the speed and coverage of mobile phone networks to provide a state-of-the-art computer dispatch solution. Whether you opt for SmartMove’s specialist small and medium sized fleet system or SmartMove Enterprise – our large fleet option, you’ll benefit from our advanced range of dispatch and tracking tools

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