The NSW Taxi Council and SmartMove Systems announce Strategic Partnership

Updated: Jun 18, 2021

The NSW Taxi Council and SmartMove Systems are pleased to announce they have entered into a strategic partnership. This partnership utilises the Taxi Council’s role as the recognised peak organisation for the NSW Taxi industry and a major contributor to the NSW public transport system as well as SmartMove’s world class technology as a global leader in Taxi technology and supplies, (including being the pioneers of mobile phone dispatching in Australia).

(From left to right – Adam Thornley - Business Development Manager, SmartMove Systems; Bill Cumpston – Managing Director, SmartMove Systems; Steve Nyveld – Chief Operations Officer, SmartMove Systems; Martin Rogers - CEO, NSW Taxi Council; Greg Kay - Head of Memberships & Partnerships (Government & Corporate), NSW Taxi Council; Jason Lawrie – CEO, SmartMove Systems; David Bigham - Chief Technology Officer, SmartMove Systems)


With technology playing an ever-increasing vital role in every aspect of Taxi and transport business, the NSW Taxi Council embraces the need to accelerate and continuously enhance the development of technology solutions to ensure the industry and its members remain on the competitive vanguard.


The NSW Taxi Council and SmartMove partnership brings together the long standing and valuable contribution of essential transport services, together with the deep understanding and development of world class technology for the processing, management, and distribution of booking and associated services to support NSW Taxi business owners through organisational change management and a successful industry transformation.


The NSW Taxi Council – SmartMove partnership is a powerful combination.


SmartMove’s understanding and development of their state of the art dispatching system which delivers the benefits of GPS positioning technology combined with the speed and coverage of mobile phone networks to provide a state-of-the-art computer dispatch solutions incorporating an advanced range of dispatch and tracking tools. SmartMove’s technology has been established in many leading Australian and New Zealand companies and includes advanced booking apps, call centre technology, smart dispatch algorithms and in-vehicle tablet and data terminal solutions.


(Visiting SmartMove's headquarters in Adelaide, South Australia)


“Partnering with SmartMove to deliver ongoing advanced technology solutions and services for our NSW Taxi operators will allow our members to consistently deliver the best possible customer experience whilst also providing maximum business operating efficiencies”, said Greg Kay, NSW Taxi Council Head of Partnerships. "Together, working in partnership, we will unlock the full potential of technology solutions and allow our industry members to progress on the best path for success in the new business technology landscape”.


In addition, SmartMove will become a key partner in the NSW Taxi Industry Ecosystem, a strong network of members and partners to provide proprietary access to tools, technologies and service delivery capabilities that will deliver state of the art solutions for NSW Taxi business owners and operators.

The NSW Taxi Industry has more than 200 authorised Taxi networks, over 5,000 Taxi operators and more than 30,000 authorised drivers. The opportunity to connect with SmartMove’s advanced next-gen technology and development expertise, represents a step-change opportunity in a very positive way, to ensure that the NS